What Can Our Sales Staff Do For You?
Consulting – Providing tailored solutions for clients by recommending suitable food processing machinery based on their production needs, product types, and processing capacity.
Demonstrations – Presenting detailed demo videos of our machines, including usage instructions, operation tips, maintenance guidance, and basic training for different types of food processing equipment.
Sample Making – Processing sample products using your raw materials and specifications (e.g., shape, size, recipe requirements), to ensure the equipment meets your expectations before purchase.
Concept Creation – Developing customized processing solutions that align with your production plans—whether you’re starting a small food workshop or upgrading to an automated processing line.
Sign A Contract – Entering into a clear and professional business agreement after aligning on machine type, price, lead time, and service terms.
Place An Order – Placing the confirmed order into our production system, and simultaneously notifying our after-sales support team to track progress and prepare for installation or support services.
How About The Ability Of Our Sales Staff?
Thumbs Up
Thumbs Down
What Can Our Technical Experts Do For You?
Training – Providing targeted training programs tailored to both beginners and experienced users, ensuring they can operate food processing machinery with confidence and precision.
Programming – Teaching you how to use various control systems and machine panels, as well as how to complete a full food processing task using our equipment.
Debugging – Helping you identify and troubleshoot any issues that arise during machine operation, including mechanical faults, production line interruptions, or product inconsistencies.
Maintenance – Offering practical maintenance advice to extend the life of your food machinery, with guides for daily upkeep, cleaning routines, and preventive care for both new and used equipment.
Usability – Helping you maximize efficiency and output by teaching best practices for using the machine in different production scenarios—whether slicing vegetables, frying snacks, or packaging goods.
How About The Ability Of Our Sales Staff?
Thumbs Up
Thumbs Down
• One year or more warranty for different food processing machines under normal use and we supply lifetime maintenance.
• 24/7 technical support by Phone, Email, Skype, Whatsapp and online live chat around the clock.
• Free training to make sure that you can master the basic operation of your machine use.
• User-friendly multi-language user manual and instructional documents, clear and easy to understand.
We manufacture our food processing machines according to standard designs in most cases. However, customized or OEM services are also available to meet your specific business needs.
• Machine size and layout can be customized to fit your production space and workflow.
• Logos and color schemes can be personalized to match your branding.
• Power supply, material types, and motor brands can be tailored as per your requirements.
• Special configurations such as specific cutting, frying, or packaging modules can be customized based on your production goals.
• T/T (Telegraphic Transfer)
T/T (Telegraphic Transfer) is the method of payment by electronic transfer of funds from one bank account to another. Telegraphic transfers are also known as telex transfers, abbreviated T/T. They can also refer to other types of transfers. The payment abbreviation, as is often the case, is utilized to speed discussions in professional circumstances. Telegraphic transfer is a fast nature of the transaction. Generally, the telegraphic transfer is complete within two to four business days, depending on the origin and destination of the transfer, as well as any currency exchange requirements.
• e-Checking
e-Checking is available to buyers with checking accounts from any bank in the United States.
• Credit Card
Credit card payments with Visa, Mastercard and American Express are supported.
• Alibaba Trade Assurance
Trade Assurance is a free order protection service offered by Alibaba.com that’s designed to help create trust between buyers and suppliers. Alibaba Trade Assurance ensures your product is produced to the quality you expect, paid for securely, and shipped on time.
