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HOACE LaserHOACE Laser
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86-531-85899920
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Mon - Sat : 08:00 - 18:00
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      • Laser cutting machine in the winter working environment temperature at -0 ℃ to add antifreeze
        November 13, 2022
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      OUR SERVICES

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Feedback

HOACE Laser > Videos > Feedback

FAQ

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HOACE LASER provides you with answers to frequently asked questions about Laser Cutting Machines, from pre-sales to after-sales, you can find the answers here.

User Manual

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The ultra-detailed installation and maintenance manual allows you to receive the machine for quick installation and use.

Software install/use

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After trial and error, we choose the customer’s favorite cypcut software operating system. Simple operation, easy to learn, easy to understand.

Technical Support

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1. Diagnose and troubleshoot.
2. Assess machine performance.
3. Identify components.
4. Mount and/or remove components.
5. Review software and control system.
6. Optimize equipment performance.

CUSTOMER SERCICE

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HOACE Laser will provide perfect pre-sale and after-sale service with over 19 years of experience. Pre-Sales Service:
1. Free Sample Machining Service
2. Machining Solution Design
3. Custom and OEM Service

Our Guarantee

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New Machines sold by HOACE Laser carry a one-year warranty (fiber laser cutting machines carry a three-years warranty) effective from the date of shipping.

HOACE Laser guarantees all new Machines sold to be free of manufacturers’ defective workmanship,

Shipping Policy

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Our goal is to provide you with the best possible service and for you to get the most out of your Laser cutting machine.Our online sales representatives with review your order and contact you with estimated delivery date.

Refund Policy

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In case of dissatisfaction from our services or products, purchaser have the liberty to request a refund from us. Our Policy for the refund will be as follows.

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We are The Manufacturer
We have been transforming the ideas and visions into award-winning projects
  • About company

    HOACE Laser

    We remain committed to our founding corporate value: providing customers with quality equipment at low cost and opportunities for employees.

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    • About Hoace
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  • Contact info

    You can always contact with us via email or phone. Get in touch with contact and get a quote form.

    1101,rongce,3179 Number Qilu Dadao, Huaiyin, Jinan, Shandong, China

    86-531-85899920

    sales@hoace.com

    008613188886625

  • Company support

    Our support available to help you 24 hours a day, seven days a week.

    Monday-Friday: 9am to 5pm

    Saturday: 10am to 2pm

    Sunday: Closed

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  • Our Brochures

    Company Brochure
    2.3 mb, PDF
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    2.3 mb, PDF
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